Updating AI Edits

I recently bought a Dell 16 plus computer and have an issue re "updating AI edits. I've done what Adobe support has suggested without success. Every time I make an edit a box pops up:

"Lightroom has encountered an issue updating AI edits. Future edits may not be saved and could be lost. Please contact customer support for troubleshooting."

Any suggestions? Thanks.

barry ritter
3w

Since you don't say what you tried so far, I've googled the error and this is what I found:

That error means Lightroom's AI features (like Denoise, Super Resolution, masks) can't save their data, likely due to a corrupted .lrcat-data file, permissions issues, or low disk space; try moving the .lrcat-data file, updating your graphics driver (especially NVIDIA Studio), ensuring ample drive space, or rebuilding sync data, as suggested by Adobe community forums and Lightroom Queen

Common Solutions:

  1. Reset AI Data:

    • Close Lightroom.

    • Find your catalog folder (Catalog Settings > General > Show).

    • Move the catalogname.lrcat-data file to your Desktop.

    • Restart Lightroom and recompute AI settings by selecting all photos and going to Photo > Develop Settings > Update AI Settings.

  2. Check Disk Space: Ensure the drive where your catalog and originals are stored has plenty of free space.

  3. Update Graphics Drivers:

    • Make sure your OS and GPU drivers are current.

    • For NVIDIA users, install the Studio Driver, not the Game Ready driver, as AI features rely heavily on the GPU.

  4. Check File Permissions: Verify the .lrcat-data folder isn't read-only or locked.

  5. Force Re-Scan GPU: Delete the Camera Raw GPU Config.txt file in AppData\Roaming\Adobe\CameraRaw\GPU\ to force a re-scan.

  6. Rebuild Sync Data (for cloud issues): In Cloud Sync Details, hold Option (Mac) or Alt (Win) and select "Rebuild sync data" (this can take hours). 

Hope this helps.

Bill Mears
3w

Thanks!

Elizabeth R Hicks
3w

Have Adobe dial in and fix it for you. They are usually very helpful.

Bill Mears
3w

Thanks.